A Virginia Based, Full Service IT, Web and Internet Company. Serving Richmond Since 1984.

Remote Server Care Program

Business Protection Services

New Age Digital offers comprehensive back office support for your servers and applications that include remote issue remediation with no per-incident charges.

The Network Operations Center (NOC) provides 24x7 remote server monitoring and management that is proactive and preventive maintenance oriented.

Remote Server Care Program

New Age Digital continues by remotely monitoring your servers and applications securely and constantly.

Monitoring services include

  • 24x7 monitoring
  • Alerts and Intelligent Escalation
  • Categorization of alerts (Critical and Non-Critical) by NOC
  • Problem analysis
  • Steps to resolution and ticket
  • Remediation of issues on best effort basis
  • Problem cannot be resolved remotely . local action taken

Continuous Network Monitoring 24x7

New Age Digital protects by also monitoring every aspect of your network to detect and report problems proactively.before they escalate.

Areas of concentration include

  • Server traffic: load and throughput
  • Hardware integrity and reliability
  • Storage space and availability
  • Back-up success and failures
  • Anti-virus protection
  • Spyware detection and removal
  • Uninterruptible Power Supply (UPS) monitoring

With New Age Digital total managed care of your workstations, servers and network.your business can effectively do its business.